Core
A clear starting point for everyday HR questions.
$49.95/ month + GST
$599.40 + GST billed annually
Save $120.00 over 12 monthly payments
- Unlimited Lucy chat
- Available 24/7
Self-service · No included consulting
LUCY + YOUR OPENHR TEAM
The right support.
At every step.
Start with everyday HR guidance. Add document tools
and human expertise as your business needs grow.
Pay upfront for 12 months. Monthly equivalents shown below. All prices in AUD + GST.
Plus
Practical tools to put your next steps into action.
$99.95/ month + GST
$1,199.40 + GST billed annually
Save $240.00 over 12 monthly payments
- Everything in Core
- Document generation (warning letters, PIPs, policies, job descriptions, termination letters)
- Award Rates tool with live FWC pay rate lookups
Self-service · No included consulting
Pro
Tools + human supportSelf-service tools, with a specialist in your corner.
$199.00/ month + GST
$2,388.00 + GST billed annually
Save $491.40 over 12 monthly payments
- Everything in Plus
- 5 consulting blocks per month (approx. 20 mins each with an OpenHR specialist)
- Unused blocks roll over — up to half your monthly allowance each cycle
5 consulting blocks each month
Max
More human support for a busy workplace.
$349.00/ month + GST
$4,188.00 + GST billed annually
Save $851.40 over 12 monthly payments
- Everything in Plus
- 15 consulting blocks per month (approx. 20 mins each with an OpenHR specialist)
- Unused blocks roll over — up to half your monthly allowance each cycle
15 consulting blocks each month
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AT A GLANCE
Choose by what you need.
| Your support | Core | Plus | Pro | Max |
|---|---|---|---|---|
| Lucy chat | Included | Included | Included | Included |
| Document generation | Not included | Included | Included | Included |
| Live award rate lookups | Not included | Included | Included | Included |
| Consulting blocks / month | None | None | 5 | 15 |
| Additional blocks | Not available | Not available | Available to buy | Available to buy |
WHEN YOU NEED A HUMAN
Make your consulting
allowance work for you.
Pro and Max include consulting blocks. These are for human support, separate from your Lucy conversations.
What is a block?
Approximately 20 minutes of direct access to an OpenHR specialist by phone or email. Timing is a guide, rather than a strict limit.
Advice or bespoke work
Written advice on a specific question uses 1 block. For tailored contracts, detailed reviews or Fair Work Commission work, discuss the scope with the team.
Need more support?
$100.00 + GST buys 5 additional consulting blocks for Pro and Max subscribers.
Manage your planHow do monthly allowances and rollover work?
Consulting allowances refresh monthly, including on annual subscriptions. Up to half the monthly allowance can roll over, rounded down to whole blocks: 2 on Pro and 7 on Max. See your account for your balance and next refresh date.
Lucy provides HR guidance and document preparation assistance. Specialist work depends on your matter and the support agreed.
Annual plans are charged upfront for 12 months. Read the Terms for billing and cancellation, and our Privacy Policy for how information is handled.